Accessibility Manifest

Bynn is committed to delivering identity verification products that provide equal access to all users, regardless of their abilities or the assistive technologies they use. Our accessibility commitment ensures that identity verification services remain inclusive and accessible to everyone.

Accessibility Standards Compliance

Bynn adheres to internationally recognized accessibility standards including the Web Content Accessibility Guidelines (WCAG), Americans with Disabilities Act (ADA) requirements, and European Accessibility Act (EAA) standards. Our products are designed to meet or exceed these accessibility requirements while maintaining the security and accuracy essential for identity verification services.

As of January 2025, Bynn maintains partial compliance with WCAG 2.2 Level AA across our core product offerings including Native Mobile SDKs for Android and iOS platforms, Web SDK implementations, and the Bynn Dashboard interface. Our accessibility compliance extends to all customer-facing verification interfaces and administrative tools used by organizations implementing Bynn services.

WCAG Compliance Levels

The Web Content Accessibility Guidelines establish three levels of accessibility compliance that progressively enhance user accessibility. Level A represents the most fundamental accessibility requirements that remove basic barriers to access. Level AA serves as the recommended standard for most organizations and represents a comprehensive approach to accessibility that addresses the majority of user needs. Level AAA provides the highest level of accessibility support and addresses specialized accessibility requirements.

Bynn targets WCAG 2.2 Level AA compliance as the standard for all product offerings, ensuring that our identity verification services meet the accessibility needs of the vast majority of users while maintaining practical implementation standards for our customers.

Audit Methodology

Bynn employs the WCAG Evaluation Method (WCAG-EM) as the foundation for our accessibility auditing process. This comprehensive methodology ensures systematic evaluation of accessibility compliance across all product components and user interfaces.

The evaluation process begins with defining the scope of each accessibility audit, including specific product components, user flows, and functional areas to be assessed. The exploration phase involves comprehensive review of product functionality and identification of representative user scenarios that encompass the full range of verification processes.

Sample selection focuses on identifying representative pages, screens, and user interactions that provide comprehensive coverage of product functionality. The evaluation phase involves detailed testing of selected samples against WCAG criteria using both automated tools and manual testing procedures. Findings are documented in comprehensive reports that identify accessibility gaps and provide specific remediation guidance.

Supported Technologies

Bynn accessibility testing encompasses major web browsers including Microsoft Edge, Mozilla Firefox, Google Chrome, and Apple Safari. Cross-browser compatibility ensures that accessibility features function consistently regardless of user browser preferences or organizational requirements.

Assistive technology compatibility includes support for major screen readers such as NVDA and JAWS, ensuring that users who rely on these technologies can successfully complete identity verification processes. Automated accessibility scanning tools including ANDI, WAVE, and WebAIM scanners are integrated into our testing procedures to identify and address accessibility issues throughout the development process.

The technical foundation for Bynn accessibility includes semantic HTML markup, CSS-based styling that supports user customization, and JavaScript implementations that maintain accessibility standards. WAI-ARIA markup provides enhanced semantic information for assistive technologies, while SVG graphics include appropriate alternative text and descriptions.

Mobile Accessibility

Native mobile SDK implementations for Android and iOS platforms incorporate platform-specific accessibility features and guidelines. Android accessibility support includes TalkBack screen reader compatibility, high contrast mode support, and gesture-based navigation alternatives. iOS accessibility features encompass VoiceOver screen reader support, Switch Control compatibility, and Dynamic Type text scaling.

Mobile accessibility considerations extend to touch target sizing, gesture alternatives for complex interactions, and voice-based input options where appropriate. Platform-specific accessibility APIs are leveraged to provide optimal user experiences that integrate seamlessly with device-level accessibility settings and preferences.

Web Accessibility

Web SDK implementations prioritize logical navigation order and provides clear visual indicators for keyboard users navigating through verification interfaces.

Screen reader compatibility includes comprehensive alternative text for images, descriptive labels for form controls, and structured heading hierarchies that enable efficient navigation. Color contrast ratios meet or exceed WCAG requirements, while color is never the sole means of conveying important information.

Error handling and validation messages are designed to be accessible to all users, with clear descriptions of any issues and specific guidance for resolution. Time-based processes include appropriate extensions and alternatives for users who may require additional time to complete verification steps.

Dashboard Accessibility

The Bynn Dashboard interface incorporates comprehensive accessibility features that enable administrators and operators to manage identity verification services effectively regardless of their accessibility needs. Navigation structures use semantic markup and consistent interaction patterns that support efficient workflow completion.

Data tables include appropriate headers and summary information that enable screen reader users to understand complex verification data and reporting information. Interactive elements provide clear labels and descriptions, while form controls include helpful guidance and error messages that support successful task completion.

Dashboard customization options include support for high contrast displays, text scaling, and alternative color schemes that accommodate various visual accessibility needs. Keyboard shortcuts and alternative navigation methods provide efficient access to frequently used functions and administrative tools.

Remediation and Continuous Improvement

Bynn conducts comprehensive accessibility audits annually at minimum, with additional targeted assessments when significant product updates or new features are introduced. Critical accessibility issues that impact core verification functionality are prioritized for resolution within 90 days of identification.

The remediation process includes collaboration with accessibility experts and users with disabilities to ensure that solutions effectively address real-world accessibility needs. Accessibility considerations are integrated into the product development lifecycle to prevent accessibility barriers from being introduced in new features or updates.

Accessibility feedback from customers and end users is actively solicited and incorporated into ongoing improvement initiatives. Regular training for development and design teams ensures that accessibility best practices are understood and implemented throughout the product development process.

Implementation Guidelines

Organizations implementing Bynn services should consider accessibility requirements in their integration planning and user interface design. Custom implementations should maintain accessibility standards established by Bynn core components while accommodating organization-specific accessibility requirements.

Testing procedures should include accessibility validation using automated tools and manual testing with assistive technologies. User acceptance testing should include participants with disabilities to ensure that accessibility features function effectively in real-world usage scenarios.

Documentation and training materials should be provided in accessible formats, with alternative text for images, proper heading structures for screen reader navigation, and clear language that accommodates varying levels of technical expertise.

Additional Resources

Comprehensive accessibility resources are available through the a11y project, which provides practical guidance for implementing web accessibility best practices. Platform-specific guidance is available through Android accessibility guidelines and iOS accessibility guidelines for mobile implementation considerations.

The ARIA cheat sheet provides quick reference information for implementing WAI-ARIA markup effectively, while WebAIM resources offer detailed guidance for testing and validating accessibility implementations. Regular consultation of these resources supports ongoing accessibility improvement and ensures alignment with evolving accessibility standards and best practices.