How do you allow our service to use your camera?

iPhone & iPad (Safari and other WebKit-based browsers)

Grant access the first time

1. When Safari shows “kyc.bynn.com would like to access the camera”, tap Allow.
   

Unblock access later

1. While still on kyc.bynn.com.com, tap the A button (left of the address bar).

   2. Choose Website Settings. 3. Set Camera to Allow, then tap Done and refresh the page.

   Alternative path via Settings › Safari

   
   
   1. Open Settings › Safari › Camera. 2. Select Allow or Ask.
      

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      Note: All browsers on iOS (Chrome, Edge, Firefox) share Safari’s permissions and use the same steps.

Android (Chrome, Samsung Internet, Firefox, Edge…)

Grant access the first time

1. When “kyc.bynn.com wants to use your camera” appears, choose Allow or While using the site.

Unblock access later — Chrome example

1. Visit kyc.bynn.com in Chrome.

   2. Tap the padlock 🔒 (left of the address bar) › Permissions. 3. Change Camera to Allow and reload.
      Or: 3. Tap ⋮ Menu › Settings › Site settings › Camera.
   3. Remove kyc.bynn.com from Blocked or add it under Allowed.

   Other browsers

   • Samsung Internet: ≡ Menu › Settings › Sites and downloads › Site permissions › Camera
     • Firefox: ≡ Menu › Settings › Site permissions › Camera

Troubleshooting

• Black preview: Close other apps that may be using the camera, then reload.
  • “Camera in use by another app” (Android): Turn off any background video-chat or barcode-scanner apps.
    • Incognito / Private mode: Permissions reset each session—tap Allow again when prompted.
      

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Still stuck?

Clear the site’s data or reset permissions, then try again.