Customer Consent for PII
Customer consent is a fundamental requirement for identity verification services. Bynn provides comprehensive tools to collect, manage, and track customer consent in compliance with global data protection regulations.
Consent Types
Privacy Consent
Privacy consent is required for all customers undergoing identity verification and is commonly referred to as "User Consent." This consent covers personal data collection, processing, and storage, forming the legal basis for identity verification services. Privacy consent must be collected before any personal data processing begins and should clearly explain how customer data will be used throughout the verification process.
Biometric Consent
Biometric consent is required when collecting biometric data such as facial images or fingerprints. This consent covers biometric template creation and storage, including liveness detection and facial recognition processing. Biometric consent is essential for advanced identity verification features and must comply with jurisdiction-specific requirements for sensitive personal data processing.
Government Verification Consent
Government verification consent is required for Goverlink™ government database queries. This consent covers access to official government records including passport, driver's license, and civil registry verification. The consent requirements are specific to jurisdictional regulations and may vary significantly between countries depending on local data protection and government access laws.
Machine Learning Consent
Machine learning consent is an optional consent that allows anonymization of customer data for machine learning model enhancement. This consent helps improve fraud detection and verification accuracy across the Bynn platform. Machine learning consent can be collected separately from core verification consent and provides customers with transparency about how their data contributes to platform improvements.
Consent Collection Methods
Dashboard
The Bynn Dashboard provides a "Customer Consent" module that allows organizations to append custom consent text to Bynn's standard privacy consent. Organizations can configure consent titles and content for their specific business needs and manage consent templates across different jurisdictions. The dashboard approach provides a user-friendly interface for consent management without requiring technical integration.
API
The API method allows organizations to upload consent objects directly to verification sessions. This approach is recommended for custom integrations and SDK implementations as it provides granular control over consent collection timing. The API supports multiple consent types within a single session and enables real-time consent validation and tracking throughout the verification process. See Consent
SDK
Bynn's SDK provides integrated consent collection within verification modules, offering a streamlined user experience with embedded consent screens. The SDK approach includes customizable consent flows and branding options while maintaining real-time consent validation and tracking. This method is ideal for organizations seeking to embed consent collection seamlessly within their existing applications. SDK uses API consent Consent
Hosted Solution
Bynn's hosted solution includes pre-built consent collection within hosted verification pages. This approach provides compliant consent forms with minimal implementation effort and includes automatic consent management and storage. The hosted solution offers a branded consent experience that matches your organization while ensuring compliance with applicable regulations.
Compliance Requirements
Regional Data Protection Laws
The General Data Protection Regulation (GDPR) in the European Union requires explicit consent for personal data processing with clear consent withdrawal mechanisms. GDPR mandates that consent must be freely given, specific, informed, and unambiguous, while providing data subjects with comprehensive rights including access and erasure.
The California Consumer Privacy Act (CCPA) in the United States establishes notice requirements for personal information collection and provides consumers with rights to opt-out of data sale. CCPA requires clear privacy policy and consent disclosures with specific requirements for biometric data processing.
Brazil's Lei Geral de Proteção de Dados (LGPD) requires explicit consent for sensitive personal data processing and establishes data subject rights including consent withdrawal. LGPD includes specific requirements for biometric data processing and cross-border data transfer consent requirements.
Other jurisdictions maintain varying consent requirements, with financial services often having additional consent obligations. Healthcare and government services frequently require enhanced consent, while age verification and minor consent requirements apply in many regions worldwide.
Best Practices
Effective consent management requires collecting consent before data processing begins while providing clear explanations of data usage and purposes. Organizations should implement easy consent withdrawal mechanisms and maintain detailed consent records with timestamps. Regular consent review and renewal may be required depending on applicable regulations.
Documentation requirements include storing consent records with verification session data and maintaining audit trails for consent collection and changes. Organizations should provide consent status in verification reports and enable consent data export for compliance requests.
User experience considerations include using clear, non-technical language in consent forms while avoiding pre-checked consent boxes or forced consent. Organizations should provide granular consent options where possible while ensuring consent collection doesn't impede the verification flow.
Implementation Guidelines
Technical Integration
Session-based consent collection involves gathering consent at session initiation and linking consent to specific verification sessions. Organizations should validate consent before proceeding with data collection while supporting multiple consent types within a single session.
Persistent consent management enables storing consent preferences for returning customers and implementing consent management through customer portals. This approach includes automatic consent renewal notifications and consent preference synchronization across systems.
Legal Considerations
Organizations remain responsible for ensuring compliance with applicable laws, while Bynn provides tools to assist with compliance implementation. Legal counsel is recommended for jurisdiction-specific requirements, and regular compliance review and updates are necessary to maintain regulatory adherence.
The Master Service Agreement details specific consent requirements and establishes contractual obligations for consent collection and management. Data processing agreements and consent delegation arrangements define liability and responsibility allocation between Bynn and customer organizations.
Common Use Cases
Financial services applications include account opening and customer onboarding consent, enhanced due diligence and compliance consent, and cross-border data transfer consent for international services. Ongoing customer verification and monitoring consent supports continuous compliance obligations.
Healthcare services require patient identity verification consent, medical record access and verification consent, and insurance verification and claims processing consent. Healthcare applications must comply with sector-specific data protection regulations that often exceed general privacy law requirements.
Government services involve citizen identity verification consent, government database access consent, and public service delivery and access consent. Electoral and civic participation consent supports democratic processes while maintaining citizen privacy protections.
Digital services encompass user registration and identity verification consent, age verification for restricted content or services, and marketplace seller verification consent. Digital wallet and payment service consent supports financial technology applications while maintaining consumer protection standards.
Additional Resources
For detailed technical implementation, organizations should refer to the Bynn API Reference for consent management API documentation, the SDK Integration Guide for SDK-based consent collection, and Dashboard Configuration documentation for dashboard consent management.
Compliance guidance is available through the GDPR Compliance Guide for European data protection requirements, the CCPA Compliance Guide for California privacy law requirements, and the Global Compliance Overview for international regulatory landscape information.
Updated 7 days ago